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 What are my email settings ?

To check email accounts that you create in your Cpanel control panel please use the following...

 How do addon domains work ?

Even though addon domains do not have their own control panel, in general they have the same...

 How do I update my contact / billing information ?

You can update your contact / billing information in the Client Area under "Account details".

 Can I access my mailbox in a web browser? (Do you provide webmail access ?)

You can always access your mailbox in a web browser at https://www.yourdomain.com/webmail  

 I cannot access my site. Are your servers down ?

Before you submit a support ticket please check the following:   1. Are you able to access...